The price is confirmed in writing at the time of booking;
The prices shown are for the maximum capacity of each accommodation, depending on the type. When applicable, a supplement of € 150 is requested for each extra person.
If the number of people exceeds the maximum capacity of the accommodation without the consent of the operating entity, it reserves the right to charge / deduct from the value of the deposit the daily value of 150 € / person.
2. Services to be provided by the operator and included in the price
For bookings multiples of 7 nights it’s included the above and a full cleaning with towels and linen change at the middle of the stay. Does not includ beach towels.
Self-catering accommodation at your chosen property;
To make your reservation, please send us an email to email@example.com.
To secure the booking we request 30% deposit (non-refundable) and the remaining amount it’s due to be paid 4 weeks prior to arrival or as agreed with Algarkasa (expenses may occur in some payment methods, which will be paid by the Guest/Costumer). We will hold your pre booking for a maximum of 48 hours. Within this deadline, the payment should be made, or a proof of payment sent by e-mail;
If you wish to get an invoice with a VAT number, you should make a written request, before making any payment. Please note that 2 invoices will be issued, an invoice of the deposit, and an invoice of the remaining amount. Therefore, please ask for the invoice with VAT number before making any payment.
After receiving the payment of the deposit (or confirmation of it), Algarkasa will issue a booking voucher and instructions on how to get to the accommodation, the access codes and other useful and important information. This information will be send to Guest / Customer email address;
4. Change Reservation
In case you need to modify your reservation already confirmed (i.e. switch to other accommodation), you should inform Algarkasa in writing as soon as possible;
We will do the best to achieve your request, but with no guarantees that it will be made free of charge;
Add an extra person to your booking may be accepted only if it does not exceed the maximum capacity of the accommodation. There is an additional charge for each person added. They should be informed of this document and accept the contents of it.
5. Cancellation of a reservation
If you choose to cancel your booking or any other content of your holiday after confirmation and payment, please send us an e-mail to firstname.lastname@example.org . The deposit to secure the booking it’s not refundable;
We may have to cancel or change your holiday arrangements which we reserve the right to do so. In the unlikely event of this happening, we will do our best to accommodate you in a similar accommodation or we will refund all deposits paid. We will not pay any compensation.
6. Breakage and Damage Deposit
A breakage deposit between 300 Euros and 1000 Euros is required for all our properties (except for groups, where we reserve the right to charge between 50€ to 200€ per person).
The damages deposit should be paid in cash, and it will be refunded by bank transfer always after the check out
In the event of breakage, damage or failure to obey the property’s code of conduct, an appropriate amount will be deducted from the breakage deposit. The purpose of the deposit is to provide a form of protection for owners against any unpaid damage, additional services or charges of any other nature, in the absence of which your deposit will be returned to you within 5 working days after your departure.
Should there be substantial damage or abusive behaviour at your accommodation, you will be asked to leave and will be responsible for any costs you may incur in obtaining alternative accommodation.
We are responsible to give the necessary support during your stay in case of any failure. We will try to provide this service as quick as possible, however during high season delays may occur.
It will be charged a handling fee of € 35 – € 50, to be paid by the Guest / Customer locally if the problem reported does not consist of a failure / malfunction, and it is established that there wouldn´t be necessary the displacement of the technician.
In case of misplaced keys, the Guest / Customer, will be responsible for the replacement of any locks, and the costs will be paid locally.
In case the keys are left inside the accommodation, the Guest / Customer, will be responsible to contact us during working hours. If an Algarkasa representative will be needed at the accommodation to open any doors, an additional charge of 30€+VAT will be requested to be paid by the Guest / Costumer locally.
8. General Conditions
Check-in time on arrival day is from 3pm; check out time on departure day is by 10am;
At the majority of our accommodations, from the 1stof July to the 1st of September the minimum stay is multiple of 7 nights. Most of the accommodations the remaining periods of the year we accept bookings of a minimum of 5 nights and the changeover day is flexible, however cleaning it’s calculated separately;
We’re sorry, but generally pets are not allowed, although a few of our property owners may be prepared to accept them subject to a written request made in advance. An additional fee of 50€ should be paid locally.
In case any pets are found in the accommodation, without previous authorisation, OCvillas reserves the right to terminate your holiday in that moment, without any responsibility to assume any costs resulting from your reallocation.
We decline responsibility for loss or theft inside or outside the property so we recommend you take out an appropriate travel insurance policy providing adequate cover;
You are wholly responsible for ensuring the safety and security of all members of your party. We would ask you, therefore, to take all necessary precautions during your holiday;
We recommend you read the safety instructions on the accommodation carefully, to familiarize yourself with the safety equipment on the property. Parents have full responsibility for the acts of their children at all times. It should be given special attention (but not exclusively) to the balconies, terraces and stairs, panels / glass doors, wet or damp ground and pools. If you have any specific concerns with the accommodation, please contact a representative of Algarkasa in order to try to settle your claim in the best way.
10. Documents and Insurance
Since 2015 Portugal has more strictly enforced a long-standing law requiring anyone providing paid holidayaccommodation to record the entry, exit, and identification details of all non-Portuguese nationals who use that accommodation. Therefore, Algarkasa is required to report your presence and details to the Portuguese Immigration and Borders Service (SEF). At check-in each Guest /Costumer will be requested to provide the necessary documentation (Passport/ID), to fulfil this legal requirement.
What happens if someone refuses to provide ID? A person renting accommodation or member of a group doing so who refuses to confirm identify should not be accepted, and the situation will immediately be reported to the local authorities. Algarkasa declines any responsibility that results from this behaviour.
It is the responsibility of the Guest / Customer, to make sure that their identity documents are valid and obey the legal regulations.
We consider essential and advise Guests / Customers to subscribe it before starting your holiday, an adequate holiday insurance policy, you should be aware of the policy details, it is your responsibility to ensure that the insurance protects you in the right way.
11. Legal information:
Algarkasa is a exclusively middle and provision of distribution services and promotion of real estate, which acts between the operator of the property and the Guest / customer rents.
Every booking and accommodation billing will be processed in accordance with the legislation in force and issued by the operator on behalf of the Guest / Customer.